Half of Gen Z have changed their mind on a decision after AI input
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Nearly half of Gen Z respondents to a new survey say that artificial intelligence has changed their mind about a decision, and a quarter would feel comfortable discussing financial worries with AI.
Almost half (48%) of 18 to 29-year-olds say AI has changed their mind about a decision, a survey for Aegon UK has found, illustrating the powerful influence of the technology on young adults in decision-making. Nearly a quarter (24%) say they would feel comfortable discussing financial worries with AI, compared with only 5% of baby boomers (62 to 80-year-olds).
In line with these results, 55% of Gen Z trust AI and use it, while just 18% of baby boomers said the same. Perhaps surprisingly, about one in 10 (11%) from the Silent Generation (aged 81+) also trust AI.
The research forms part of Aegon's Money:Mindshift campaign, which explores how people make decisions and weigh up financial trade-offs, particularly when planning for longer lives.
"The real story isn't whether people are using AI, it's how they're using it. What's particularly striking is that almost half of Gen Z say AI has changed their mind about a decision. For many younger adults, AI is becoming more than a source of information. It's increasingly a tool for exploring options, testing assumptions and thinking through important choices," said head of Money:Mindshift at Aegon, Tom Mathar.
Mathar cautioned that AI is not an oracle: "AI is excellent at surfacing information and challenging our assumptions, but it can only work with the information we give it. Many of life's biggest decisions are shaped by experiences, relationships and personal priorities that are difficult to capture in a prompt. AI only knows what you tell it, and a personal logic hardly transpires in a chat window."
